Water damage can occur for many reasons, but the result is always the same. Flooding can cause structural damage out of visual range, electrical problems, or mold growth before it has become visible to the naked human eye—problems which can become much more costly down the line if they are not dealt with immediately. If you have had a fire, before the fire restoration process can begin, the water damage must be addressed.
Cleaning and Removing Water Damage
When there’s water or flood damage, there’s also the possible danger of downed electric lines in the vicinity or exposed wiring. Attempting to fix water damage “on the cheap” means running the risk of electrocution. J & J Emergency Restoration Services understands that time is of the essence when dealing with water damage and floods—and we offer twenty-four-hour mobilization to most parts of Florida and the eastern United States to assist you.
Most secondary flooding issues can be avoided if they are correctly addressed within a 48 hour time frame. A single phone call will bring a team of certified professionals to immediately begin working on the repairs. They will isolate the cause of the water damage, repair the source of the leak or flood and then begin the water removal process. After all the water has been extracted from the building or property, we will begin the drying and dehumidification process, clean and sanitize your belongings & property, and finish the restoration and rebuilding process.
24/7 Restoration Service
We understand the stress and frustration caused by unexpected water damage in your home, office or commercial building. We are here to help you get back to pre-damage conditions quickly and easily, with as little hassle as possible. Time is critical when flooding has occurred. Whether it is a broken or leaky pipe, a toilet or sink overflow, a slab leak, refrigerator, dishwasher or washing machine, or flooded attic or crawlspace due to storms, we will find the source, stop the flooding, provide full extraction and structural drying, and then full damage restoration and rebuild.
Flood Damage Category Definitions
Certain terms and definitions associated with water damage restoration exist. The following are definitions of terms used:
Category 1 Water – Water originating from a source that does not pose substantial harm to humans. Category 1 water is also referred to as “clean water.” Clean water that has contact with structural surfaces and content materials may deteriorate in cleanliness as it dissolves or mixes with soils and other contaminants, and as time elapses.
Examples of clean water sources may include, but are not necessarily limited to the following:
- Broken domestic water supply lines;
- Tub or sink overflows with no contaminants;
- Appliance malfunctions involving domestic water supply lines;
- Melting ice or snow, falling rainwater; and
- Broken toilet tanks and toilet bowls that do not contain contaminants or additives.
Category 2 Water – Water containing a significant degree of chemical, biological and/or physical contamination and having the potential to cause discomfort or sickness if consumed by or exposed to humans. Category 2 water is also referred to as “gray water.” Gray water carries microorganisms and nutrients for microorganisms. Gray water may contain chemicals, bio contaminants (fungal, bacterial, viral algae) and other forms of contamination including physical hazards. Time and temperature aggravate category 2 water contamination levels significantly. Gray water in flooded structures that remains untreated for longer than 48 hours may change to category 3 – black water.
Examples of gray water sources may include, but are not necessarily limited to the following:
- Discharge from dishwashers or washing machines;
- Overflows from toilet bowls with some urine (no feces)
- Sump pump failures;
- Seepage due to hydrostatic pressure;
- Chilled and condensate water; and
- Fire Protection Sprinkler Water.
Category 3 Water – Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment. Category 2 water that is not removed promptly from the structure may be reclassified as category 3 water. Toilet back flows that originated beyond the toilet trap are considered black water contamination, regardless of visible content or color. Such water sources carry silt and organic matter into structures and create Black water conditions.
Category 3 water includes, but is not necessarily limited to all forms of flooding from:
- Sewage/rainwater mixed; and
- Rising water from rivers or streams.